Dispatchers (Except Police, Fire, and Ambulance)

What Dispatchers Do

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatcher Salaries

• 2020 employment: 192,100
• May 2021 median annual wage: $44,050

Job Outlook for Dispatchers

Projected employment change, 2020-30:

• Number of new jobs: 8,300
• Growth rate: 4 percent (Slower than average)

How to Become a Dispatcher

Education and training:

• Typical entry-level education: High school diploma or equivalent
• Work experience in a related occupation: None
• Typical on-the-job training: Moderate-term on-the-job training

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*Some content used by permission of the Bureau of Labor Statistics, U.S. Department of Labor.

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