Switchboard Operators (Including Answering Service)

What Switchboard operators Do

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Switchboard operator Salaries

• 2020 employment: 59,900
• May 2021 median annual wage: $30,150

Job Outlook for Switchboard operators

Projected employment change, 2020-30:

• Number of new jobs: -13,600
• Growth rate: -23 percent (Decline)

How to Become a Switchboard operator

Education and training:

• Typical entry-level education: High school diploma or equivalent
• Work experience in a related occupation: None
• Typical on-the-job training: Short-term on-the-job training

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*Some content used by permission of the Bureau of Labor Statistics, U.S. Department of Labor.

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